› ORDERING INFORMATION
Unfortunately back orders will occur from time to time. Sometimes the
products are difficult to get or we simply sold out of the product before
we could replenish the inventory of those items. Back orders will be held
for approximately 30 days. If the product is back in stock AFTER 30 days,
we will contact the customer to ask if the item is still needed.
We accept Visa, MasterCard, Money Orders, and Checks drawn on a USA Bank.
There will be a $15 charge for wire transfers. We also accept Paypal. For more information,
click on the PayPal logo:
A 7.25% sales tax will be applied to all orders shipped within the state
We cannot and will not indicate a lower cost on any customs forms. We will
indicate the actual cost and basic description of the order that the
customer is purchasing. It is against our government laws for us to falsify
the value of a shipment so the customer will perhaps pay less duty or taxes.
If this policy is unacceptable, we can ship your order to someone else or
another address designated by the customer here in the USA and that person
can ship the order to the customer.
You can order online with our shopping cart or contact us directly.
There is a $5 low order feed for orders less then $9.95. The shipping of paint
does NOT require a hazardous fee charge.
Please Contact Us
to discuss the return
of any items.
Shipping costs are applied to all orders. We ship by US Postal Service
using Priority Mail. Orders sent to Canada are sent by US Mail Air Parcel
or Air Mail Letter Post, whichever is less.
The shipping charges presented after the order has been selected and placed
in the shopping cart are only estimates. Each item ordered has an individual
weight, but when those items are combined with other items and the weight of
the shipping container and internal packing is added, the total shipping
weight and cost may be different than what is shown on the completed order
form. Insurance cost and COD fees are not factored into the shipping costs
presented. The additional cost for insurance is a small amount and in most
orders we pay for the insurance cost but not COD fees.
Please Contact Us
to arrange for special
orders. It would be helpful for us if you let us know how you are going to
use the item ordered. If it a special paint color, tell us what kind of
model, what size, what type of covering will be used, what kind of primer
will be used, will it be sprayed on or brushed, and any other information
you can share with us. This information will help us make sure you are getting
the correct quantity of paint and that the primer is compatible with our paint.